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One-Stop Communications and Cricket Wireless provide customers with reliable connectivity to the world, and award-winning service when you walk in our stores, talk to us on the phone, or visit our website. As a part of this, we always do our best to ensure that we provide a safe environment.
We know how important our service is to the communities we serve, and we are committed to continuing to be there for you. In that spirit, we’ve been working around the clock to ensure our stores are responding appropriately to the COVID-19 pandemic. Cricket Wireless Gives Relief to People Facing Financial Hardship – 3/26/2020 The need for affordable data access options is more important than ever as the country adjusts to a new normal. Many are looking for ways to reduce their monthly spending due to loss of income or other hardships, and Cricket is here to help. Starting Friday, March 27, Cricket is offering new ways to help customers during this tough time. We’re launching a new limited time phone plan:
We will begin adding data to capped and unlimited phone plans for a limited time:
The $15 2GB limited time offer will be available starting Friday, March 27 via the MyCricket app or in store. Also starting March 27, we will begin adding the additional hotspot data to eligible plans. It may take up to one week for existing customers to receive the additional data. If you’re heading to a Cricket store please check store hours of operation first. Pricing subject to change. One-time fees may apply. See cricketwireless.com/fees for details. Terms & restrictions apply. Avail., terms & data usage & speed & other restr's subject to change w/o notice. Service subject to Cricket network management policies, see cricketwireless.com/mobilebroadband. Coverage not avail. everywhere. Fees Waived for Customers Financially Affected by COVID-19 – 3/24/2020 Cricket is committed to keeping our customers connected to family, friends, and the latest information. To help customers affected financially by the COVID-19 pandemic, we are now waiving processing fees for IVR payments and service reactivation. Customers can pay their bill by phone through Cricket’s Interactive Voice Response (IVR) system. Starting today, we are automatically waiving reactivation fees for customers. We thank our customers for their patience as we work hard to provide them with the wireless service they rely on, while keeping safety and health top of mind. We will continue to monitor and take action as needed. What We’re Doing to Provide a Safe EnvironmentOur frontline employees and authorized retailers across the country care about your health, which is why we ask them to:
How you can get all of the goodness from Cricket from home We offer multiple options to connect with us if you have concerns about going out in the community or are unable to make it to a store. The easiest way to stay in touch with us is on the MyCricket app, which allows you to pay your bill and check your data usage. If you don’t have that you can download it here or here. You can also visit us at www.cricketwireless.com. How you can keep your personal devices safeHere’s a few extra tips to help keep you healthy and connected using your own devices:
For more information on how to protect yourself from COVID-19, visit the Centers for Disease Control and Prevention website. The following plans include a temporary extra 10 GB of data to help you through this period of crisis:
Please note: The Unlimited Cricket More base plan comes with 15 GB of Mobile Hotspot. For a limited time, it now includes a total of 25 GB. We are still open to serve the needs of our community and keep you connected. Contact us for details. Lewisburg – International Drive 570-599-1105 Lewistown - Electric Avenue 717-325-4824 Huntingdon - William Penn Hwy 814-616-2884 Selinsgrove - (temporarily closed - please contact Lewisburg) State College - North Atherton Street 814-325-9413 Williamsport - East 3rd Street 570-506-8393 We can help you stay connected to the world for ONLY $15 per month with a Cricket Wireless phone plan that includes UNLIMITED talk, text, and 2GB of high-speed data. ALL monthly taxes and fees included. No contract or credit check. For new and existing customers. Available for a limited time. Subject to change. Contact us for details. We are still open to serve the needs of our community and keep you connected. Lewisburg – International Drive 570-599-1105 Lewistown - Electric Avenue 717-325-4824 Huntingdon - William Penn Hwy 814-616-2884 Selinsgrove - (temporarily closed - please contact Lewisburg) State College - North Atherton Street 814-325-9413 Williamsport - East 3rd Street 570-506-8393 With unlimited plans, no annual contracts, all-in prices, and a reliable network, you simply can't beat Cricket Wireless. Let us show you how much money you can save with Cricket. *Limited time. Pricing subject to change. Download speeds max of 8 Mbps (LTE)/ 4 Mbps (4G). Speeds will be reduced to 128Kbps max if you exceed your plan's monthly data allowance. Actual speed varies by device and location. Data usage and tethering that violates contract terms may be slowed or terminated. Stream More: All data plans except the Cricket Core Plan and Cricket More Plan come with Stream More, a feature which helps you save data when watching videos by streaming certain higher-definition videos at standard definition quality, similar to DVD (about 480p). Cricket will activate Stream More for you. Once activated, you may turn it off or back on at any time. General: Services and features are available for 30 days upon payment of the rate plan charge. Monthly plans payments are not refundable or transferable. Phone may be restricted to Cricket service during first six months after activation. Pricing, availability, terms, and data usage & speed and other restrictions subject to change without notice. Fees (min. $4 rep-assisted and automated phone system payments) & restr's may apply; see cricketwireless.com/fees for details. Services & coverage not available everywhere. Service subject to Terms and Conditions. One-Stop Communications and Cricket Wireless provide customers with reliable connectivity to the world, and award-winning service when you walk in our stores, talk to us on the phone, or visit our website. As a part of this, we always do our best to ensure that we provide a safe environment.
We know how important our service is to the communities we serve, and we are committed to continuing to be there for you. In that spirit, we’ve been working around the clock to ensure our stores are responding appropriately to the COVID-19 pandemic. Fees Waived for Customers Financially Affected by COVID-19 – 3/23/2020Cricket is committed to keeping our customers connected to family, friends, and the latest information. To help customers affected financially by the COVID-19 pandemic, we are now waiving processing fees for IVR payments and service reactivation. Customers can pay their bill by phone through Cricket’s Interactive Voice Response (IVR) system. Reactivation fees can be waived for customers impacted financially by COVID-19 by calling Cricket customer care at 1-800-CRICKET (274-2538) or 611 from their Cricket phone. What We’re Doing to Provide a Safe EnvironmentOur frontline employees care about your health, which is why we ask them to:
How you can get all of the goodness from Cricket Wireless from home We offer multiple options to connect with us if you have concerns about going out in the community or are unable to make it to a store. The easiest way to stay in touch with us is on the MyCricket app, which allows you to pay your bill and check your data usage. If you don’t have that you can download it here or here. How you can keep your personal devices safe Here’s a few extra tips to help keep you healthy and connected using your own devices:
For more information on how to protect yourself from COVID-19, visit the Centers for Disease Control and Prevention website..
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