Cricket Wireless Retail Sales Advocates
Full and Part-Time Positions Available in Lewisburg, State College, Selinsgrove and Williamsport
Job Description:
As a Cricket Wireless Advocate you are the first point of contact with our customers and the face of Cricket Wireless and One-Stop Communications. You will build strong customer relationships based on sincere and authentic interactions and conversations. The expectation is that you will engage our customers in a way that you will make an impression by your genuine interaction and discovery of customer needs. You will make a match by recommending and agreeing with your customer on solutions. You will make a friend by taking the time to teach our customers about their new device and service, and finish the genuine interaction with a sincere “Thank You”.
You will have the opportunity to keep up with the latest technology and news. You will be involved in a detailed and organized process and a company that values continual communication and growth with the rapidly changing information. Your sincere desire to connect with people will allow you to meet and exceed any sales goals presented. You are self-motivated, but understand that you are connected to a team and support network. When we’re all working together, we can and will be the best of the best.
Your passion to connect, our customer service philosophy, the Cricket Wireless products and service…for everyone, there’s something to smile about.
As a Cricket Wireless Advocate you are the first point of contact with our customers and the face of Cricket Wireless and One-Stop Communications. You will build strong customer relationships based on sincere and authentic interactions and conversations. The expectation is that you will engage our customers in a way that you will make an impression by your genuine interaction and discovery of customer needs. You will make a match by recommending and agreeing with your customer on solutions. You will make a friend by taking the time to teach our customers about their new device and service, and finish the genuine interaction with a sincere “Thank You”.
You will have the opportunity to keep up with the latest technology and news. You will be involved in a detailed and organized process and a company that values continual communication and growth with the rapidly changing information. Your sincere desire to connect with people will allow you to meet and exceed any sales goals presented. You are self-motivated, but understand that you are connected to a team and support network. When we’re all working together, we can and will be the best of the best.
Your passion to connect, our customer service philosophy, the Cricket Wireless products and service…for everyone, there’s something to smile about.
Our Company:
One-Stop Communications seeks to provide the best customer service and best products available. Our employees are our greatest asset, and as such, we know that when our employees are valued, our customers will be valued. We strive to better the communities in which we are involved by encouraging community service by our employees through civic involvement.
We give value first. We help other people. We strive to be the best at what we love to do. We establish long-term relationships with everyone. We have fun. And we do that every day.
One-Stop Communications seeks to provide the best customer service and best products available. Our employees are our greatest asset, and as such, we know that when our employees are valued, our customers will be valued. We strive to better the communities in which we are involved by encouraging community service by our employees through civic involvement.
We give value first. We help other people. We strive to be the best at what we love to do. We establish long-term relationships with everyone. We have fun. And we do that every day.
Role & Responsibilities:
- Effectively present products and solutions through the course of developing a relationship with our customers
- Know the administrative aspects of the sale including, but not limited to: inventory tracking and completing the account set up and tender transaction through the point of sale
- Stay up to date with any product, accessory, plan pricing, and promotions through continuous communications and self-learning
- Handle customer situations and make equitable decisions for the customer and the company.
- Perform other duties as assigned by sales management.
- Set an example of high personal and professional conduct for employees and others.
- Remain open to ever-changing information
The Ideal Candidate:
- Must be age 18 and have obtained a high school diploma or GED.
- Minimum of one year retail sales or customer service experience. Wireless experience is great, but not required.
- Above and beyond customer service willingness and ability.
- Must be able to work varied hours, evenings and weekends
Full-time Benefits include:
- Up to 40 hours per week
- Health insurance after 90 days
- Simple IRA retirement plan
- Hourly plus commission and bonuses
- Paid time off
- Paid holidays
- Comprehensive training
- And much more!
If you are interested in this position, please complete the employment application below. Please do not call our offices regarding any available positions. All calls regarding employment will be directed to complete this application. No interviews will be scheduled until this employment application has been completed.