Alarm Monitoring: How does it Work
Your security system includes multiple sensors based on the package and add-ons you choose. When a sensor detects a problem – say, movement of a door or window – it sends a signal to the control panel. The panel connects with the Monitronics Alarm Response Center and routes data to an individual workstation. A Monitronics operator quickly assesses the situation and takes necessary action.
We deliver award-winning monitoring you can rely on.
- The Monitronics Alarm Response Center has Five Diamond Certification from the Central Station Alarm Association (CSAA), which means 100% of their operators have achieved proficiency and certification
- Less than 3% of recognized North American monitoring centers have Five Diamond Certification*
- Each of the Monitronics CSAA-certified operators has completed more than 96 hours of classroom training and 8 weeks of hands-on mentoring; they're prepared for any emergency
- The Monitronics Alarm Response Center has a redundant, 24/7 backup monitoring center as a safeguard against power outages